JOB SUMMARY & SCOPE

KEY ACCOUNTABILITIES

• Drive the sale of PEAK Solutions to meet/exceed sales and margin goals.
• Use existing customer base, prospecting and new lead information to develop and increase the sales of PEAK offerings.
• Conduct discovery calls and deeper needs analysis to assess customer requirements and alignment with company offerings.
• Prepare, revise, and send initial price quotes or proposals based on standard pricing models and product/service configurations.
• Manage and track early-stage sales pipeline activity, ensuring consistent follow-up and documentation in the CRM.
• Work as an individual team member, to meet/exceed individual sales targets and goals.
• Track and manage sales opportunities from lead to closure
• Facilitate proper quoting, positioning, promoting and selling of PEAK Solutions to ensure high close rates.
• Ensure accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis.
• Build and maintain long-term customer retention and relationships by researching and developing existing customers, as well as new leads.
• Responsible for assigned accounts but may be required to transition accounts to other sales teams/business segments as determined.
• Ensure a strategic, “One Peak” mindset – managing accounts and business priorities.
• Work closely with various Sales Leadership.
• Establish and maintain good business relations with customers and external contacts, including our partner community.
• Maintain effective working relationships, communication, and coordination with all co-workers, and leadership.
• Engage with prospects who have been pre-qualified or identified through outbound and inbound efforts.
• Support sales campaigns, product launches, and territory initiatives as directed by Sales leadership.
• Maintain strong product and industry knowledge to effectively communicate value propositions.

EDUCATION + EXPERIENCE + KEY TRAITS

• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred; relevant work experience may be considered in lieu.
• 1+ years of experience in sales support, business development, or sales role.
• High level of initiative and a persistent, goal-driven mindset
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools.
• Strong communication skills with the ability to convey technical and value-based messaging.
• Solid organizational and time management abilities.
• Basic financial and analytical skills to support quoting and deal structure.
• Team-oriented mindset with the ability to collaborate across departments.
• Comfort with evolving priorities and managing multiple prospects concurrently.

TYPICAL PERFORMANCE TARGETS

• SERVICE DELIVERY:         Sustained, measured excellence in project & process delivery
• COST TO SERVE:             Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION:                 Step changed delivery in, quality, and/or cost

LANGUAGE SKILLS

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch. 
• Read and interpret documents, procedure manuals and various correspondence from both internal and external. 
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization. 

SUPERVISION

• Role is not responsible for supervising direct or indirect reports

DECISION MAKING + REASONING

• Able to take accountability and responsibility for business target delivery and decision making.

WORKING RELATIONSHIPS

• Assigned Sales Professional
• Sales Admin Team
• Key Customers
• Key Vendors